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Privacy Policy

PRIVACY STATEMENT – Da Paolo Group

The Da Paolo Group Pte Ltd respects the privacy rights of our customers. This Privacy Policy applies to personal data collected, stored, disclosed and/or processed by Da Paolo Group Pte Ltd.

By visiting or using the Da Paolo Group website, you agree to the terms of this Privacy Policy. Please review this Privacy Policy carefully before visiting, using our website, or providing us with any of your personal data.

PERSONAL DATA

Your “Personal Data” includes any information we collect that identifies you, or from which you are reasonably identifiable. Da Paolo Group Pte Ltd collects data such as your name, email address, date of birth, gender, address, contact information, payment information, personal interests and preferences, records of questions that you ask us, answers you provide to questions we ask, other information about your dealings with us and information about you stored in cookies (such as your purchase history and other usage information) and Internet Protocol address or addresses when you interact with the Da Paolo Group website.

The provision of certain Personal Data by you to us such as your name, email address, address, contact information, and such other information may be indicated by Da Paolo Group Pte Ltd as compulsory or obligatory in order for Da Paolo Group Pte Ltd to perform the relevant purposes, such as fulfilling your order transactions on this website.

When creating an account with us, you are required to provide your personal data. In doing so, Da Paolo Group may collect, use and disclose your Personal Data for the following purposes:

  • Responding to your queries and requests;
  • Managing the administrative and business operations of Da Paolo Group;
  • Resolving complaints;
  • Legal purposes (including but not limited to obtaining legal advice and dispute resolution);
  • Conducting investigations relating to disputes, billing or fraud;
  • CRM;
  • Analytics and tracking;
  • Providing additional Products and Services and benefits to you, including promotions, loyalty and reward programmes from Da Paolo Group;
  • Leads generations and management for marketing Da Paolo Group’s products and Services;
  • Administering marketing campaigns, and personalizing our experience at Da Paolo Group’s touchpoints;
  • Communicating to you advertisements involving details of our Products and Services, special offers and rewards (including but not limited to upselling, cross selling and online marketing);
  • Purposes which are reasonably related to the aforesaid.

Information collected under Da Paolo Group will be retained under the authority of Da Paolo Group. We will take reasonable efforts to protect your personal data in our possession or control by making reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks (“Risks”). However, we shall not be held responsible for Risks occurring in relation to your personal data that are beyond our control, such as Risks resulting from cyber-attacks.

OPT-OUT

If at any time you would like to unsubscribe from receiving future email notifications, we have included detailed unsubscribe instructions at the bottom of each email.

USAGE OF COOKIES

When you visit our website, we may assign your computer one or more “cookies.” By accessing our website, you agree that we can place cookies on your device.

This website and third-party vendors, including Google, may use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to this website. Also, this information will be used to enhance your shopping experience.

A cookie is a small text file that contains information that can later be read by us to facilitate your access to our website, gather statistical data, and personalize your online experience. We currently use cookies on our website for purposes including, but not limited to, detecting your web browser’s multimedia capabilities, tracking promotional advertisements that we have displayed to you, maintaining current login and providing a unique identifier to your computer so that we can generate statistics regarding website usage.

Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies. Generally, you can remove these cookies by following directions provided in your Internet browser’s “help” file. If you choose not to allow us to place a cookie on your computer, you may be restricted from some services and some of the interactive features offered on our websites may be similarly restricted or rendered inoperable.



Our website may allow third parties to download cookies to your device(s). Third parties, such as Google Analytics, may use cookies and other technologies to collect non-personal data about your online activities while you are on our website. This information may be used to measure usage of our website and personalize advertising content on our website. We do not have access to or control over cookies or other features these third parties may use, and the information practices of these third parties are not covered by this Privacy Policy. Please refer to the privacy policies of those third parties to better understand their activities and practices.

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites.

NON-DISCLOSURE AGREEMENT

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours and others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

CHANGES IN POLICY

As we continue to offer our visitors new and different types of content and services, Da Paolo Group may modify our collection and use practices. Should there be a material change to our information practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement.

SITE SECURITY

Da Paolo Group limits the number of employees that have access to the databases that contain personal data, and all employees are advised of the importance of confidentiality.

CONTACT US

All other questions on our use of your Personal Data should be addressed to Da Paolo Group at enquiry@dapaolo.com.sg